Remote Learning

Remote education provision: information for parents and carers

In accordance with statutory guidelines, the Department for Education (DfE) ask that schools provide information on remote education provision. It is aligned to the expectations for remote education, to which schools must have regard under the temporary continuity direction given by the Secretary of State for Education. This information is intended to provide clarity and transparency to pupils, parents and carers about what to expect from remote education if Covid-19 local/national restrictions require them to remain at home and/or if they need to self-isolate. Please refer to the remote education guidance document below for full details about the remote education provisions.

If you are looking for technical help accessing remote learning please contact the following:

Technical support

ICT Support – [email protected]

General support
Using Satchel One (Show My Homework)

You need to use student calendar view.

Using the student calendar function support page

Question: Why does my work appear in a long list? It’s really hard to locate today’s work!

Show My Homework defaults to a ‘to do’ list which orders work by date it is due. What is the ‘to do’ list?

You can look at work set in a different way and more user friendly way. Find out more here.

Question: How to I submit my work online?

Click here for guidance on how to submit work online

Question: My teacher has set a quiz how do I answer it?

Click here for a guide to show you how to answer quizzes

Any other questions? Click here

Using Microsoft Teams

This is the platform we use for live video calling lessons with teachers

Download Microsoft Teams app for tablets, phones and desktops here

Question: What is Teams and how to I start?

Click here to find out how to get sign in and get started with Teams

Question: How do I know when I have a live lesson?

Firstly,  your teacher will tell you when setting the work in Show My Homework when your live lesson is and will add the link to the Teams meeting too. You can just click that link and it will take you straight to the meeting.

To get a view of all the live lessons you have each day/week you need to click on calendar in Teams. This will show all the meeting invites you have been sent.

Technical support
General support
Subject specific support